Our COVID-19 Precautions


As we adapt in the wake of the COVID-19 global pandemic, the health and wellbeing of our guests, communities, and teams remains the priority it has always been. We have implemented enhanced health and safety measures, taking all appropriate steps in line with guidelines from the World Health Organisation and government authorities. These measures include thorough and rigorous cleaning and sanitisation, the proper use of personal protective equipment and staff training in all aspects of health, safety and hygiene.

Superior Lodge living room leading onto private terrace with heated plunge pool

All our protocols align with the World Health Organization and industry guidelines and will be updated on an on-going basis.

Upon Arrival

Your Details

Your passport details will be captured and personal itineraries issued to you prior to arrival.

Welcome Briefing

You will be greeted by a dedicated member of the Guest Relations team for a Welcome Briefing. Our safety protocols will be shared and you will be guided through your personalised itinerary.

Your Luggage

Your luggage will be carefully sanitised upon arrival and transported to your Lodge.

Lodge & Spa Facilities

The sauna at Delaire Graff Estate Spa

Private Sauna

The sauna is sanitised after each private use. The steam room is not accessible.

A Delaire Graff Spa treatment room

Private Treatment Rooms

Spa guests go directly to their treatment room which is equipped with a private, en-suite dressing area.

the gym at Delaire Graff Estate

Private Gym

Guests can book a timeslot in the fully equipped Techno gym.

the swimming pool and jacuzzi at Delaire Graff Estate

Main Pool & Jacuzzi

The main swimming pool and jacuzzi is closed and will not be accessible to guests.

Presidential Lodge 1 12 metre swimming pool at Delaire Graff Estate

Private Swimming Pools

Private heated pools are available for personal use within each Lodge.

Presidential Lodge 2 bedroom interior leading onto private terrace with 12 metre pool

Private Air-conditioning

Each suite has a dedicated air-conditioning unit, meaning no cross-contamination.

We continue to place our guests and colleagues at the centre of everything we do.

In Your Lodge

Presidential Lodge 1 living room with real wood fireplace at Delaire Graff Estate.

Deep Cleaning

Guests will be able to advise of their housekeeping preferences during the Welcome Briefing. When possible, the Lodges will be left vacant for 24 hours between guests. All Lodges will be sterilised using an environmentally friendly and food-safe fogging machine prior to arrival.

A waiter delivering wine to a Lodge at Delaire Graff Estate

Mindful Housekeeping

All housekeeping staff are required to wear masks and gloves. All surfaces will be sanitised as housekeeping leave a room. Hand sanitiser will be provided in the rooms. Mindful room service will be available.

Presidential Lodge 2 bedroom and terrace at Delaire Graff Estate

Your Laundry

Our laundry team have been trained in new practices and protocols to ensure your and their safety. All staff entering the laundry room wear masks and gloves in the laundry room. Our linen and towels are washed at high temperatures, independently of any other laundry. The laundry room and equipment is sanitised daily.

Get in Touch

If you would like to discuss any concerns or specifics, please do not hesitate to call us on +27 21 885 8160 or email our Lodge reservations team at lodge.reservations@delaire.co.za. Our office hours are 08h00 – 17h00 Mondays – Fridays.

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